How to Help

Noles C.A.R.E.

You can make a difference by knowing how to C.A.R.E. Use the following steps and reach out to someone who may be at risk.

Communicate Concern

  • Speak to the person in private
  • Be Specific
    • "I've noticed you haven't been around — what's going on?"
    • "You seem down lately, can I do something to help?"
  • Offer emotional support. Listen more than talk. Be mindful that your body language shows you’re listening. Maintain eye contact.

Ask Questions

  • Ask open-ended questions
    • "I've noticed you've been a little 'off' lately, what’s going on?"
  • Ask the most important question directly without passing judgment
    • "Have you ever thought of suicide?"
    • "Are you thinking of killing yourself?"
  • DO NOT Ask: "You wouldn’t kill yourself, would you?" as this may discourage open communication and an honest answer.

Refer to Resources


Encourage Help-Seeking

  • Support the person by helping them connect to a resource (e.g. calling Counseling and Psychological Services together or walking with them to the center)
  • If the person resists help:
    • Listen to their reasons and encourage them to try
  • If the person is in immediate danger to self or others:
    • Call 911
  • If you aren’t sure what to do: