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How to Help

Noles C.A.R.E.

You can make a difference by knowing how to C.A.R.E. Use the following steps and reach out to someone who may be at risk.

Communicate Concern

  • Speak to the person in private
  • Be Specific
    • “I’ve noticed you haven’t been around — what’s going on?”
    • “You seem down lately, can I do something to help?”
  • Offer emotional support. Listen more than talk. Be mindful that your body language shows you’re listening. Maintain eye contact.

Ask Questions

  • Ask open-ended questions
    • “I’ve noticed you’ve been a little ‘off’ lately, what’s going on?”
  • Ask the most important question directly without passing judgment
    • “Have you ever thought of suicide?”
    • “Are you thinking of killing yourself?”
  • DO NOT Ask: “You wouldn’t kill yourself, would you?” as this may discourage open communication and an honest answer.

Refer to Resources

Resources to Support Students:

University Counseling Center (24/7)     (850) 644-TALK (8255)
Dean of Students Department/Case Managers  (850) 644-2428
Victim Advocate Program (850) 644-7161
University Health Services (850) 644-6230

Resources to Support Faculty and Staff:

Faculty/Employee Assistance Program     (850) 644-2288

Crisis Support:

FSU Police Department  (850) 644-1234

Encourage Help-Seeking

  • Support the person by helping them connect to a resource (e.g. contacting the University Counseling Center or walking with them to the Counseling Center).
  • If the person resists help:
    • Listen to their reasons and encourage them to try
  • If the person is in immediate danger to self or others:
    • Call 911 or FSU Police at (850) 644-1234
  • If you aren’t sure what to do:
    • Contact campus resources
      • The University Counseling Center (850) 644-TALK (8255)
      • The Dean of Students Department (850) 644–2428